AI for e-commerce brands
How AI actually fits
inside e-commerce brands.
The full Automatic stack, tuned for how e-commerce brands actually operate: the workflows, the client or patient relationship, the vendor book, the strategic roadmap, and the search surface. Five services. One senior-led team. Shipped into your environment, owned by your team when we're gone.
How this page works
Five services. One plan that starts wherever you feel the pain.
Every Automatic service can be scoped for e-commerce brands. Most clients start with one service, prove the ROI, and add the next one when it makes sense. The five cards below show what each service looks like inside a e-commerce brand practice or business — so you can see, concretely, where AI lands first.
The work is senior-led, model-agnostic, and shipped inside the stack you already run. We tell you what to do first, ship it in weeks, train your team, and leave the runbook behind.
Our services for e-commerce brands
What each one actually looks like.
Click into any service for the full engagement detail. Or book a 30-minute diagnostic and we'll tell you which of the five is highest leverage for your situation.
01
AI Workflow Automation
The grind work, handled in the background.
Auto-generated PDP copy and metadata at scale, returns-triage AI that classifies and routes tickets before a human touches them, inventory and vendor-PO processing, and daily merchandising reports the team actually reads.
Full service detail →02
Client Experience AI
Senior-level service, every day.
An AI support layer across Gorgias, Zendesk, or Kustomer that drafts on-brand replies, surfaces VIP behavior, and turns 1-star reviews into 24-hour recovery loops — without losing your voice.
Full service detail →03
Vendor & Supplier Intelligence
Procurement that reads its own contracts.
3PL rate cards, freight agreements, SaaS stack audits, and influencer/affiliate contracts, all ingested once and then monitored. Most brands recover 2–6% of COGS from logistics and packaging renegotiations alone.
Full service detail →04
AI Strategy & Adoption
A 12-month roadmap your team runs.
A 12-month AI roadmap that sequences PDP automation, CX AI, merchandising, and creative workflows against your revenue plan — with model choice, evals, and governance baked in.
Full service detail →05
SEO, AEO & GEO
Get found on Google. Get cited by ChatGPT.
Technical SEO, schema.org structured data, pillar and cluster content, and AI citation tracking across ChatGPT, Claude, Perplexity, and Google AI Overviews. We've mapped this out specifically for e-commerce brands — including the product or service schema that matters in your vertical and the queries buyers actually run.
Not ready for a delivery engagement?
Work with Nick 1:1 before the agency ships anything.
For e-commerce brands operators who want a thinking partner before (or instead of) a full delivery engagement. Two working sessions a month plus direct async access with Nick Harris, founder of Automatic.
Questions
What e-commerce brands teams ask before the first call.
Where do most e-commerce brands start?+
Most e-commerce brands teams start with whichever of the five services is closest to the pain they feel every day — usually workflow automation or client experience. We do a 30-minute diagnostic call first, tell you the highest-leverage move for your situation, and only then scope work. We'd rather say "wait 90 days" than sell the wrong sprint.
Do we have to buy all five services at once?+
Never. Most e-commerce brands engagements ship one service first, prove the ROI in a month or two, and then add the next one when it makes sense. Every engagement is scoped against the problem in front of you, not a tier sheet.
Do you work with our existing stack?+
Yes. We're model- and stack-agnostic. We've shipped alongside every major EHR, CRM, practice-management, and ERP system. We adapt to your stack instead of pushing a migration you didn't ask for.
How fast do we see results?+
First working system lives inside six weeks on a starter engagement. Most clients see a measurable reduction in admin hours by month two. We report hours saved, leads captured, or revenue moved every month in writing.
What about compliance and security?+
Every engagement ships with a governance layer: data classification, access control, human-in-the-loop checkpoints, audit trails. We've run under HIPAA, SOC 2, FINRA, and FERPA environments. We design the guardrails before we write the first prompt.
AI for other industries
Same services. Tuned per vertical.
Your next move
A 30-minute diagnostic. We'll tell you the one move that makes the biggest difference for e-commerce brands.
No deck, no discovery fee. You walk out with a ranked list of AI opportunities inside your business — hire us or not.